Finz Group, Inc. Privacy Policy

Effective Date: April 01, 2025

Finz Group, Inc. (“Finz,” “we,” “our,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy (the “Policy”) details our practices concerning the collection, use, disclosure, storage, and protection of personal information obtained from or about you when you interact with Finz through our website, mobile applications, products, services, or communications (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understand the contents of this Privacy Policy.

1. Applicability of this Privacy Policy

This Policy applies when you:

  • Access or utilize Finz’s websites, mobile applications, products, or services;
  • Register for, create, or manage your Finz account;
  • Communicate with Finz, including through email, phone, social media, or other channels;
  • Participate in promotional activities, events, or surveys conducted by Finz.

This Policy does not govern third-party websites, applications, or services linked to or from our Services.

2. Personal Information We Collect

A. Information You Provide to Us:

We may collect the following personal information directly from you:

  • Identification and Contact Information: Full name, address, email address, telephone number, date of birth, government-issued identification documents (required for compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations).
  • Financial Information: Bank account details, credit and debit card information, transaction histories, and financial statements.
  • Account Credentials: Username, password, and other authentication details.
  • Communications: Records of your interactions with our customer support team, feedback provided through surveys, emails, or other communications.

B. Information Automatically Collected:

We collect certain information automatically when you access or use our Services:

  • Device Information: IP address, browser type, operating system, device identifiers, and hardware model.
  • Usage Information: Information related to your interactions with our Services, including pages visited, links clicked, features used, and duration of visits.
  • Tracking Technologies: Information obtained through cookies, web beacons, and similar technologies. Please refer to our Cookie Notice for further details.

C. Information Obtained from Third Parties:

We may receive personal information about you from third-party sources:

  • Financial Institutions and Partners: Information provided by banks, financial service providers, credit bureaus, and payment processors linked to your account or transactions.
  • Verification and Compliance Providers: Identity verification services and fraud prevention services.

3. How We Use Your Information

We process your personal information for the following purposes:

  • Service Delivery: To manage your account, process transactions, provide customer support, and deliver personalized financial insights.
  • Improvement and Development: To improve our products, services, website, and applications, conduct market research, and analyze user preferences.
  • Security and Compliance: To detect, prevent, and mitigate fraud and unauthorized activities; comply with legal obligations, regulatory requirements, and enforce our agreements.
  • Marketing and Communications: To communicate offers, updates, newsletters, and promotional materials (you may opt-out at any time).
  • Legal Obligations: To comply with applicable laws, regulatory requirements, legal processes, and lawful requests from public authorities.

4. Disclosure of Your Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: Third-party vendors, consultants, and service providers who perform functions on our behalf, such as data hosting, payment processing, analytics, customer support, and security services.
  • Financial Partners: Banks, payment networks, card issuers, and other financial institutions involved in the processing of your transactions and services.
  • Compliance and Law Enforcement: When required by law, regulatory authorities, or in response to valid legal requests such as subpoenas or court orders.
  • Business Transactions: In connection with mergers, acquisitions, reorganizations, or sales of all or a portion of our assets.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including encryption, secure storage, and access controls. However, no internet transmission or electronic storage method can be guaranteed to be fully secure.

6. Your Privacy Rights

You have specific rights concerning your personal information:

  • Access and Correction: You may review and update your account information directly through our platform.
  • Opt-Out Rights: You may opt out of marketing communications by following the unsubscribe instructions provided in each communication.
  • Deletion Requests: Subject to applicable laws, you may request that we delete your personal information, provided that certain exceptions may apply for legal or regulatory purposes.

7. Data Retention

We retain personal information for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purposes for which we collected the information.

8. Cookies and Similar Technologies

We use cookies, web beacons, and other similar technologies to enhance your experience, analyze trends, and administer our Services. You can manage or disable cookies through your browser settings.

9. Children’s Privacy

Our Services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected such information, we will promptly delete it.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy periodically. We will notify you of significant changes through prominent notifications on our website or via email, and the changes will take effect 30 days after notification unless otherwise indicated.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Last updated: April 01, 2025